Contact

Faulty card? We’ll make it right.

We stand behind every card and stand we send out. If yours turns up damaged, won’t program, or stops working, get in touch below (or email reviewcards249@gmail.com) with your order number and a quick photo of the issue. We’ll sort out a free replacement or a full refund — no fuss.

Terms of Service

Last updated: 8 July 2026

These Terms of Service govern your use of reviewcardsaus.com (the "Site") and your purchase of products from Review Cards Aus ("we", "us", "our"), ABN 55 307 400 828, a sole trader business operating in Australia. By placing an order or using this Site, you agree to these terms.

1. Products

We sell NFC-enabled tap-to-review tags and stands designed to link customers directly to a business's Google Review page. Products are supplied blank/unprogrammed unless otherwise stated on the product listing — the purchasing business is responsible for programming their own review link onto the tag using the method described in our setup instructions.

2. Orders & Fulfilment

Orders are processed through our Shopify store and fulfilled via a dropship partner. Estimated shipping times will be shown at checkout and on the product page. While we take care to provide accurate estimates, delivery times are not guaranteed and may vary due to factors outside our control (customs, carrier delays, etc).

3. Pricing & Payment

All prices are listed in Australian Dollars (AUD) and include GST where applicable. Payment is processed securely through Shopify Payments, PayPal, and/or Afterpay. We do not store your full payment card details.

4. Your Responsibilities

You are responsible for programming the correct Google Review link (or other supported link) onto your tag or stand, and for testing that it works with your customers' devices before relying on it in-store. We are not liable for lost sales or reviews resulting from an incorrectly programmed tag.

5. Intellectual Property

All content on this Site — including logos, product photography, and copy — is owned by Review Cards Aus and may not be reproduced without permission.

6. Limitation of Liability

To the maximum extent permitted by law, Review Cards Aus is not liable for any indirect, incidental, or consequential loss arising from the use of our products, including lost business, lost reviews, or lost revenue. Nothing in these terms excludes, restricts, or modifies any consumer guarantee, right, or remedy under the Australian Consumer Law that cannot lawfully be excluded.

7. Governing Law

These terms are governed by the laws of Australia.


Privacy Policy

Last updated: 8 July 2026

Review Cards Aus (ABN 55 307 400 828) respects your privacy. This policy explains what personal information we collect, how we use it, and who we share it with.

1. Information We Collect

  • Contact details you provide at checkout: name, email, shipping address, phone number
  • Payment information, processed securely by Shopify Payments, PayPal, and/or Afterpay — we do not see or store full card numbers
  • Order history and browsing behaviour on our Site (via cookies and analytics tools)

2. How We Use Your Information

  • To process and fulfil your order, including passing your shipping details to our fulfilment/dropship partner
  • To send order updates and, if you opt in, marketing emails via our email platform (Klaviyo)
  • To understand Site traffic and improve our products and marketing, via Google Analytics
  • To request a photo/review of your purchase after delivery, via our reviews platform (Loox)

3. Who We Share Data With

We share the minimum necessary data with: Shopify (our ecommerce platform), our payment processors (Shopify Payments, PayPal, Afterpay), our order fulfilment/dropship partner (to ship your product), Klaviyo (email marketing, opt-in only), Google Analytics (site analytics), and Loox (review collection). We do not sell your personal information to third parties.

4. Cookies

Our Site uses cookies to keep your cart working, remember your preferences, and measure Site performance. You can disable cookies in your browser, though some features of the Site may not work as intended.

5. Your Rights

You can ask us to access, correct, or delete the personal information we hold about you at any time by emailing us (see Contact below). You can unsubscribe from marketing emails at any time using the link in any email we send.

6. Data Security

We take reasonable steps to protect your personal information, but no method of transmission over the internet is 100% secure.

7. Contact

For any privacy questions or requests, contact us at hello@reviewcardsaus.com.


Refund Policy

Last updated: 8 July 2026

We do not offer change-of-mind refunds or exchanges. Please choose carefully before ordering.

This does not affect your rights under the Australian Consumer Law. If a product is faulty, not fit for purpose, or significantly different from its description, you are entitled to a repair, replacement, or refund. To make a claim, contact us at hello@reviewcardsaus.com with your order number and a description (and photo, if applicable) of the issue, and we'll resolve it promptly.

This is a general template and not legal advice. As the business grows, consider having these pages reviewed by a qualified professional.